Terms & Conditions

Terms and Conditions

The hirer confirms their understanding and agreement of Intent Events’ Terms and Conditions on the payment of the 50% deposit.

Minimum Order

There is a minimum $100 hire cost for all items that are to be collected.

A $200 minimum hire cost for those items that are to be delivered.

Delivery Costs

Costs for delivery start at $80 and vary in accordance with total kilometres travelled for both delivery and pick-up.

Delivery is generally the day prior to the event, and pick-up on the next business day. If pick-up is to be on a weekend or public holiday there may be additional costs included.

If hiring large items, such as shade structures, delivery and set-up is included within the hire price.

Items to Be Collected

Not all items are available for collection, in order to ensure there is no damage during transportation, this reduces the risk for the hirer.

Hire items that are able to be collected will be available for collection before 5pm on the day prior to the event, and must be returned by 10am the day after the event (or the Monday if the event is a Saturday).

Any returns outside of this time, that have not been negotiated, maybe charged a late fee or additional hire costs.

Hire period

The hire costs are for a period of 3 days, allowing for set-up and pack down either side of the event day.

Breakages / Lost Items / Cleaning Fees

Occasionally at events items get lost or damaged during the hire period, these are the hirer’s responsibility and will be reimbursed at the hirer’s expense.

All items are to returned in the same condition they were delivered in: high tea items, and candle holders/glassware etc are not dishwasher safe.

A cleaning fee maybe charged if the items are returned in a condition that Intent Events believes to be outside of the general hire usage.

Deposit and payments

A 50% deposit and a signed copy of the Terms and Conditions are required within 7 days of a quote, to secure the items and your requested date.

Quotations are valid for a period of 7 days as dated on the quote. If payment is not received within this time period the hire items will be open to others .

Remainder to be paid in full 2 weeks prior to the delivery/collection for the event.

A bond will be charged calculated by the order total, this will be refunded in full if all the hire items are returned in good condition. However, damages, breakages or losses will be deducted from this amount. If the repair replacement costs exceeds the bond held, the hirer will be invoiced for the remainder.

The hirer also agrees to cover any costs that Intent Events may incur resulting from their hire arrangement. Such as recouping debt or loss suffered if the hirer does not meet the obligations in these Terms and Conditions.

Late Fee

A late fee of 20% of the hire total will be charged for the first 24 hours, after which time the hirer agrees to pay the full hire fee per item per day, until the items are returned in good condition.

Refunds

On receipt of written notification that the hirer wishes to terminate the hire, a 50% administration charge will be incurred for the refund of a deposit, up to 6 months prior to the booked event date. After this point there is no refund in consideration of the lack of ability to now re-hire / re-book the items.

Intent Events reserves the right to terminate the hire at any point, with written notification. The same refund terms apply as above.

Indemnity

The hirer releases and indemnifies Intent Events from any liability and expenses arising from any and all property and/or personal injury claims, third party claims or costs, as a result of the hire items and their use, the hirer assumes all risk.

Get in Touch

To find out more or to request a quote please get in touch by filling out the form below. If you have a particular question and you can’t find the information you require please call use on 0423 017 148.